Contact Us

We are here to help with product questions, order updates, shipping, returns, and refunds. Email us, send an SMS, or use the contact form below. If your question is about an order, please include your order number and the email address used at checkout.

Business and contact information

Brand name: TinyStitchy
Legal operator: Ecogreen Home LLC
Legal business address: 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States
Crochet production location: 176 Định Công, Phương Liệt, Hà Nội, 100000, Vietnam
U.S. warehouse and address for eligible returns: 6845 Speedway Blvd, Las Vegas, NV 89115-1723, USA
Email: Contact@tinystitchy.com
Phone / SMS: +1 (307) 735-3856

The Albuquerque address is our legal business address. All orders ship to customers from our Las Vegas warehouse, which also receives eligible returns from every TinyStitchy product type, including crochet. Please contact us before mailing a return so we can provide the instructions for your order. Do not send returns to the Albuquerque address.

Shipping and returns

We currently accept orders for delivery within the United States only. Crochet pieces are handmade at our Hanoi production location listed above, while our U.S.-produced ornaments are made in the United States. All products are shipped to customers from our Las Vegas warehouse. Preparation and delivery estimates vary by product type; see our Shipping Policy for details.

For return eligibility, refunds, and mailing instructions, please read our Returns & Refunds Policy and contact us before sending an item back.